Job Opportunity: Support Engineers

BrightArrow has been growing for many years, and we are always looking to expand our team.  We are currently in need of additional customer support engineers who are technically talented and communicate well with customers to answer questions and fulfill requests.  Much of the work relates to the integration with a school or district’s SIS (we support over 50 SIS’s).  Although we are Seattle-based, we are open to this person working out of their home elsewhere in the U.S.

BrightArrow Job Description:  Customer Support Engineer (full-time)

Qualifications:

  • Extensive experience with at least one K-12 SIS (ideally more than one).
  • Solid SQL programming skills for analyzing data and writing SQL queries.
  • Strong written and verbal communication skills, including proven ability to write technical documentation.
  • Great problem-solving ability.
  • Bonus: HTML/JavaScript, or C# skills for API-based database integration.

If you know of anybody who might be interested, please ask them to reach out to: rbily [at] brightarrow.com.

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