For Immediate
Release:
BRIGHTARROW TECHNOLOGIES RELEASES
EXECUTIVEASSISTANT 1.0 FOR 3COM NBX
Redmond, WA, September 18, 2001 – BrightArrow Technologies today announced that it has shipped ExecutiveAssistant for 3Com’s NBX® platform. By working together, 3Com and BrightArrow now offer the first speech recognition solution integrated with the 3Com® NBX Networked Telephony system.
BrightArrow Technologies develops
client/server applications that work in conjunction with both traditional and
IP-based telephone systems to provide voice recognition-driven call answering
and routing, message recording (voice mail), and integrated access between
voice mail, e-mail, and popular contact management systems.
The
ExecutiveAssistant platform delivers an electronic personal assistant to
the desktop remote location and wireless devices, enabling each user to manage
incoming calls in a highly personalized yet professional manner. The caller is
identified using speech recognition, allowing an automatic or user-based
decision to either accept the call, send it to voice mail, or forward it to an
outside number. This functionality is made possible through seamless
integration with the user’s personal and centralized contact databases.
ExecutiveAssistant
is available exclusively through authorized 3Com® NBX
Networked Telephony dealers. It is the first application to take advantage of
3Com’s recently announced TAPI/WAVE functionality. ExecutiveAssistant has been
validated and certified by the numerous dealers who have participated in its
beta test. Southern California dealer
Mark Essayian says: “BrightArrow ExecutiveAssistant is the application that
takes the power of networked telephony to the next level of end-user
convenience and functionality.”
According to Raymond Bily, CEO, BrightArrow, “Our alliance with 3Com
ensures ExecutiveAssistant’s availability through the same certified dealers
who companies trust with their business communications. ExecutiveAssistant provides immediate value
by virtually eliminating telephone tag.
You can be on the phone or away from your office and ExecutiveAssistant
manages and prioritizes your inbound calls instead of indiscriminately throwing
them into voice mail. You talk to who you want to, when you want to. This is
the kind of solution that once you start using, you’ll never be able to go
without.”
“BrightArrow has worked closely with us to complete our TAPI/WAVE modules, and now use IP to deliver a powerful integrated environment for screening incoming callers and dialing outgoing callers by name. ExecutiveAssistant’s ability to automatically forward specified callers to your wireless phone, or even voice-dial anybody in your Outlook database from anywhere, extends your wireless telephones to become seamless extensions to the NBX-100 and SuperStack 3” said Ed Wadbrook, director, voice solutions, 3Com Business Networks Company.
About 3Com
Corporation
3Com simplifies how people connect to information and services through easy-to-use connectivity products and solutions for people and businesses. The company also provides access infrastructures and IP services platforms for network service providers. For further information, visit www.3com.com or the press site at www.3com.com/pressbox .
About BrightArrow Technologies
BrightArrow Technologies was founded in 1996 to develop and market computer telephony software for businesses that seek to more efficiently manage voice communications with their clients. Combining the latest technologies in telephony, speech recognition, wireless, Internet and contact management, BrightArrow delivers unique solutions that make voice communication faster, easier, more dependable and more cost-effective.
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3Com and NBX are registered trademarks of 3Com Corporation.
BrightArrow and BrightArrow ExecutiveAssistant are trademarks of BrightArrow Technologies, Inc.
BrightArrow Technologies, Inc.
2535 152nd Ave NE, Suite D
Redmond, WA 98052
Contact:
John Walstad
Vice-President Sales and Marketing
425.558.2100